Vinted Shoppers Voice Displeasure Regarding Sizing Updates
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has revised its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.
Social Media Backlash
Numerous buyers and vendors are posting online saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Changes
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices after backlash from users.
